Questions From Residents

These pages aim to answer the most commonly raised questions. Some answers can only receive a general answer as the precise answer will alter from development to development. If you require a more detailed response please do not hesitate to telephone 01908 640100 during office hours or email enquiries@keyholder.co.uk

Some additional information can be found by selecting your development within the Management Companies pages.

1. Why do I have to pay a service charge or a ground rent?
2. How do I pay the Service Charge?
3. Can I become involved in the decision making of the Management Company, to include income and expenditure decisions?
4. Can I sub-let my property?
5. Can I keep a pet at my property?
6. I have noisy neighbours. Can the Management Company assist?
7. Can I make alterations to my property?
8. I live in a flat and water is dripping through my ceiling. What should I do?
9. Can Keyholder arrange repairs or routine work at my property?